Zoo Med Reptihabitat 20 Long Bearded Dragon Starter Kit - Complete Terrarium Setup with Heat Lamp, UVB Light & Accessories for Baby & Juvenile Bearded Dragons - Perfect for Home, Classroom or Reptile Enthusiasts

This is the first review I've have written for Amazon in a long time, and it's a shame that it's so negative. Firstly, I have to say, props to Amazon. Their customer service really pulled through for me today. They offered me a full refund for the product and didn't have me send anything back. Not to say that it would be worth sending back in the state that it arrived in, but still. Now onto the actual product review.DO NOT BUY THIS PRODUCT IF THE SELLER IS "FAT HAPPY PETS". Even though it is fulfilled by Amazon, it will most likely come broken, no fault of Amazon or the shipper. When I received the box, I was slightly weary. There was already a jingling inside the box which already lead me to the belief that the light bulbs were broken. If only that were just the case. Upon opening the box, you could see that the whole tank was busted. It looked like someone kicked in all the sides of the tank. Now many would say that it might be due to the mishandling by the shipper, but let me tell you, it's not all their fault. This tank never stood a chance.There was literally the thinnest layer of bubble wrap I have ever seen wrapped around just the sides of the tank. There was literally less than a cm of bubble wrap that was "protecting" the tank. There was nothing on the top, and nothing on the bottom. Someone literally took bubble wrap that was barely thicker than a few pages of paper, wrapped it around the tank, and put it in the box. On top of that, the bag of sand was busted and was leaking EVERYWHERE. It got all over my carpet and stained the carpet real bad. Fortunately, I pulled out the handy dandy carpet cleaner, and took care of that. I think my next review will probably be for the Bissel carpet cleaner that I recently purchased last year. Really took care of the stain :) Anyways, I digress.The strangest thing about this poor wrapping (besides the busted tank, bag of sand, and light bulb) was the fact that there was a piece of dog food and a chip of wood underneath the cardboard label on the lid of the tank. This was worrisome as this is a reptile tank. Reptiles are known to be pretty hardy, but judging from the "extras" that came with the tank, I believe this tank was mixed in the back with other stock from animal products. This just reinforces that one should wash any tanks you purchase carefully before putting your reptiles in to make sure no contaminants are left that may harm your pets. It's better to be safe than sorry.Now if the tank didn't come in the abysmal state it arrived in, I'd say this kit is actually pretty good. I just purchased a new baby bearded dragon from a breeder who will hopefully be arriving in good condition to my home tomorrow (it's been bloody freezing up here lately), so this 20 gallon tank would have been ok for it for the first few months. I would not recommend purchasing this tank with the intention to keep a bearded dragon in for longer than that. It is simply too small. You should be putting older beardies in a tank that is at least 50 gallons( and not a 50 gallon fish tank, but 50 gallon reptile terrarium that is breeder sized). This is a good tank though however, when you have a baby or young juvenile as they can sometimes be overwhelmed when they have too much space. Later on, you can use it a tank to feed your older beardie in, or for a temporary spot while you're cleaning out their bigger tank when they are older (although they will most likely prefer to just hang onto your shoulder at that point).Now I noticed there were a few comments in regards to the UV lighting. A few years ago, two major reptile supply companies had some really faulty UVB bulbs that did prove to cause damage to young beardies eyes. That has since been fixed. The lighting that comes with this tank in specific is not as dangerous as everyone is stating as the bulb is only a 5.0 bulb instead of a 10.0 bulb. The 5.0 bulb is the perfect bulb to use with the overhead light that comes with the kit, and it is not close to strong enough to hurt a beardies eyes. I personally prefer to use the longer ones for my bigger tanks, but for a small tank like this, it is perfectly fine. In regards to the other bulbs included and the lamps, the day bulbs are good, but have a short life span. Small price to pay, but they are the brand I find to provide the best light. Sucks that they don't last as long as others. The lamp is good, but DO NOT USE THE RED "NIGHTTIME BULB". Firstly, it's a lie that reptiles can't see the red light. I mean have you tried getting your beardie to chase a laser pointer. If you haven't, it is ten times better than watching a cat. Leaving that light on at nighttime for your reptiles is the same as if you went to bed with your bedroom light on. It's not comfortable, and it stresses them out. Also, unless your home falls under 65 degrees F at night, you DO NOT NEED HEAT. If your home does get chilly, please invest in a nice ceramic bulb and lamp to use at night. An under the tank heater is pointless for beardies and can pose a danger as they need to heat themselves from overhead heat, not underbelly heat. They run the risk of overheating as they won't move away immediately from the UTH if they are getting too warm.The other stuff in this kit that is ok for your beardie is the calcium sample. You should have a bigger supply, but it's nice to have a little sample sized one if you lose track of keeping stock of beardie supplies and supplements. The food sample is also not bad. Some will eat it, some won't. It's not terrible for them, and can provide a nice supplement to their diet if they like it. The thermometer is pretty worthless. Go an buy a better in tank thermometer and a separate humidity gauge (not a two in one, they are not as accurate). You will also need to buy a digital infrared thermometer as well.The most important thing to know about this kit however, is DO NOT USE THE SAND. I REPEAT, DO NOT USE THE SAND. All the reviews about sand causing impaction are correct, ESPECIALLY with young and baby beardies. They don't mean to eat sand when they eat, but their little tongues are so derp, they can't help but grab onto sand when snagging their food. Beardies in general also like to lick their stuff. Like no lie, they lick everything. It is best to keep them on non particle based substrate, so basically something a carpet, slate, linoleum, etc. Nothing that is in pieces. One thing to watch out with carpet however, is that you need to watch your older beardies claws when it comes to carpet and make sure you toss you carpet if it starts to look ratty. Older beardies can get their nails stuck in the loops of the carpet. Overall, please do not use the sand if you buy this kit. It's cruel to take any kind of chance.I hope this review was helpful to anyone thinking of purchasing this kit. You can purchase this kit in many major pet stores, which is what I winded up having to do as I am out of spare tanks and needed one for my latest baby beardie. It may be best to do that until Amazon can work out the issues with this particular seller and their shipping practices.I loved everything about this tank except the fact it came with broken glass, leaving a trail of glass shards to our door step:( it was hardly packaged to accommodate the glass but my sister decided to keep the products and just buy a new tank for her lizard.I gave this product 3 stars out of five. Even though the UV light bulb that comes with the repti-kit was broken, the rest of my package was pretty good. The tank was in good shape and the infrared light too. My 2 complaints are the broken bulb and the bottom of the tank was sticky...not sure why?With all the bubble wrap I don’t know how it was smashed and sand everywhere, screen on top had a rip to like wtf ! Daughter was unwrapping with me and big chunk of glass almost cut her! Not happy at all with productWhen buying this product, the only thing you would need to buy outside of this is food and a couple extra hide outs for your beardie. Outside of that this is a pretty good kit for a baby bearded dragon. You will need to buy a bigger tank when the beardie grows into a sub adult. I would not recommend buying from Ozbo, because they do not package the item properly for a fragile twenty gallon tank.The terrium was broken and shatteredthis was a bad experienc. We waited on the tank for days because there was a problem with UPS. Then it was broken. Got sand all over my house. and glass. Then it was problem getting it picked up. Dont think i will ever order glass from yall againBroken tank, sand everywhereOnly comes with shaver plug attachments not plugs.The infrared bulb does not work I had to buy another.The UV bulb was not strong enough for a bearded dragon and the sand was too fine so it was a choking hazard also you need a digital thermometer not the strip thermometer this comes with. pet shop wouldn't sell me a bearded dragon until I spent another £60 changed parts.All vitamins not Included.I have been advised this setup will only last two months until it's not big enough.had 2 arrive in the space of a week both times arrived with smashed glassSmashedI'm sure I would have been very impressed if it had been delivered in one place.Ok, so overall this kit is good value for money.If you've never had a reptile before, make sure you do your research! This is a huge commitment and once the novelty wears off, you're stuck with it for years. Parents beware.... your charming child will be full of promises, but ultimately you'll be doing the poop clearing and feeding the reptile for 10-20 years!! Plus we didn't realise, you have to feed the hoppers/crickets as well!You may not use everything in the kit, however at this price, it's probably still better that buying things individually. The tank itself is large enough for one bearded dragon, geko, etc, Our Bearded Dragon is now 8 months old and honestly we're considering a larger tank by the time it's 1 year old. By the time you have a log/basking tile, water and food trays, foliage, etc, etc, there won't be a great deal of room left for manoeuvre. Think about the reptile's tail length as well.The only downside with this tank is that you have to slide the top forward to gain access. This means that it's got to be positioned low enough for you body to be further back and lean over the lid or at the side, to reach. This presents a problem, especially feeding, changing the water and trying not to let the hoppers jump everywhere! Plus the lights dome rests on the top of the lid and it pulls the wires as you slide the top. You may need to consider using something to put the lights on each time, otherwise you risk tipping and smashing the domes/lights.We also added a surround to the back and one side as the lights reflect against the glass. Plus it adds a feature. (We also had to add a fluorescent tube).Think about this as a starter kit for about 1 year. Overall, yes I would recommend it, but would prefer a front slide opening.